Contact information

store name: Velvet vial

Address: 585 S Martin Luther King Jr Ave Unit 208 Waukegan, Illinois, 60085

Email: support@velvetvial.store

Phone: +1 847-596-1865

Costumer service hours:

Monday-Friday, 9:00 AM - 6:00 PM (CST)

Response time: We aim to reply within 24-48 business hours

Weekend inquiries are welcome and will be addressed within 24-48 business hours.

For immediate order tracking, use the link in your shipping confirmation email and/or in the main menu option provided.